2008 Diamond Awards
For the third year running Hoseasons have honoured parks within our portfolio, for demonstrating exceptional quality and
providing outstanding customer service.
Parks were divided by region and then into two categories:
- Fun and Laugher/Lively and Leisurely
- Relax and Explore/Peace and Quiet
In order to determine the nominations and winners, it was felt that the best way of doing this was to take the feedback we
have had throughout the course of 2008 from the people who count the most; our customers.
Both the customer satisfaction questionnaires overall ratings and the year end complaint ratios were joined together to
provide each park an ‘overall’ score.
The winners were awarded to the parks with the highest score in their region and category with two runners up also being
recognised for their achievements in this field.
One park was also awarded the Best in Britain accolade. This was derived from the top three parks across all categories and
regions and combined with a vote from all Hoseasons employees, from accounts and call centre through to administration and
operations. Employees were asked to rate the parks in terms of their partnership with Hoseasons.
Best In Britain - Finlake
2008 Diamond Awards